Support

Need help with Swatch? We're here. Check the common questions below, or reach out directly.

Contact

Email us at support@playswatch.com. We typically respond within 24 hours.

Restoring Purchases

If you've purchased a color pack or Swatch Pro and it's not showing up, open the app, tap the gear icon in the bottom right corner of the home screen, and tap Restore Purchases. This will sync your purchases with Apple and unlock everything you've bought.

Game Center

Swatch uses Game Center for leaderboards and achievements. Make sure you're signed in to Game Center in your device's Settings app. Game Center is optional — the app works fully without it.

Daily Swatch

A new color challenge appears every day at midnight UTC, the same puzzle for everyone worldwide. If your daily challenge isn't updating, check that your device's date and time are set to automatic.

Account Deletion

To request deletion of your data, email support@playswatch.com with the subject line “Delete My Data.” We'll process your request within 30 days.

Bug Reports

Found something weird? Email us with a description of what happened, what you expected, and your device model and iOS version. Screenshots help.